Resilience built in. 

5-Year hardware protection — included.

SLA-backed support aligned to your needs.

Advanced RMA — ship before return.

Simplified, predictable ownership.

Trusted by global enterprises managing critical networks.

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Zero gaps.

Resilience built in.

Zero gaps.

5-Year hardware protection — included.

SLA-backed support aligned to your needs.

Advanced RMA — ship before return.

Simplified, predictable ownership.

Trusted by global enterprises managing critical networks.

Schedule a Demo

John Hargraves, Network and Voice Services Team Lead

“Opengear is the saving grace for us. They are the only way for us to access our critical devices during an outage.”

How It Works

Jeremy Stretch, Network Engineer

"We rely upon Opengear heavily. With sites around the world, we don’t have people at every data center all the time, so it’s crucial for us to be able to get to any of our globally distributed devices at any time. Accessing and managing servers remotely is a must.

Christophe Kuczynski, Chief Operations Officer

“We got our return on investment with the first incident.”

Built-In Resilience. What It Means for You.

Protect your network with built-in 5-year hardware coverage.

Reduce downtime risks with SLA-backed Foundation or Premium support.

Get 100% phone/chat response — with live expert callback.

Keep critical systems running with next-business-day advanced RMA.

Your network runs critical operations — and it has to perform every day, without fail. That’s why resilience is now built in with every Opengear appliance.

Superior Response. Specialized Expertise. Built-In Protection.

FOUNDATION



  • 5-Year Warranty (Included)
  • Advanced RMA (ship before return)
  • SLA-backed Reponse Time
  • Response Time Superiority
  • Deep Out-of-Band (OOB) Expertise
  • Global Portal/Email Support
  • Live Global Phone Support
  • Scheduled Support Calls

PREMIUM


  • Everything in Foundation PLUS: 

    Priority Escalation to Tier 2/3
  • Senior Engineering Support
  • Dedicated Advocate (1000+ devices)
  • 60 Hours Annual Pro Services (1000+ devices)

5-Year Warranty (Included)

Advanced RMA (ship before return)

SLA-Backed Response Time

Response Time Superiority

Deep Out-of-Band (OOB) Expertise

Global Portal/Email Support

Live Global Phone Support

Scheduled Support Calls

Priority Escalation to Tier 2/3

Senior Engineering Support

Dedicated Advocate (1000+ devices)

60 Hours Annual Pro Services (1000+ devices)

See How We Help Keep Networks Resilient

First Day. Worst Day. Every Day.
Watch how Opengear helps enterprises stay online and in control.

TRUSTED BY ENTERPRISES GLOBALLY

Request a Quote

New Customers

All new Opengear appliances now ship with required support — choose Foundation or Premium when purchasing.

Existing Customers

Purchase Foundation for any new device and all existing devices under original warranty are automatically upgraded at no additional cost.*

Existing Customers

Purchase Foundation for any new device and all existing devices under original warranty are automatically upgraded at no additional cost.*

New Customers

All new Opengear appliances now ship with required support—choose Foundation or Premium when purchasing.

Request Your Support-Integrated Quote

Ready to upgrade your network resilience?
Request your personalized quote today — our team will help you choose the right support tier and ensure a seamless transition.


Trusted by Enterprises Globally

Request Your 
Support- Integrated Quote

Ready to upgrade your network resilience?
Request your personalized quote today—our team will help you choose the right support tier and ensure a seamless transition.